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Title: Quality Matters | Supporting Improvements in Social Services

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[email protected]   01 872 0030 Search for: Menu Skip to content About Us Our Team Work with Us Blog Our Clients Projects Services Research and Evaluation Training and Facilitation Client Management Strategic Planning Governance Health Check Impact Exchange Reports Contact We help you improve your organisation. Our team helps not-for-profits, social enterprises, charities and state agencies design innovative solutions and make a real impact in the lives of their clients. What we do Research & Evaluation Training & Education Strategic Planning Client Management Systems Support (IT) Governance Support Health Check & Continuous Quality Improvement Impact Exchange

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<p>Impact Exchange aims to improve the way we manage information in the social services sector, by collaborating between multiple partners from the community &amp; voluntary, social enterprise, business &amp; statutory sectors.<br />
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<h2 class="recent-title">Latest from the blog</h2><div class="recent-posts articles clear">	<article id="post-936" class="clear post-936 post type-post status-publish format-standard has-post-thumbnail hentry category-impact-and-outcome-measurement  category-">
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				<div class="date">May 16, 2016</div>					</header><!-- .entry-header -->

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				<div class="date">May 3, 2016</div>					</header><!-- .entry-header -->

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				<div class="date">April 27, 2015</div>					</header><!-- .entry-header -->

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				<div class="date">April 2, 2015</div>					</header><!-- .entry-header -->

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</style></div></div>
<div class="fullwidth-box" style="background-color:;background-image:url(http://qualitymatters.ie/bg/bg2.jpg);background-repeat:no-repeat;background-position:center top;background-attachment:scroll;-webkit-background-size: cover;-moz-background-size: cover;-o-background-size: cover;background-size: cover;border:0px solid ;border-right:0;border-left:0;padding-top:80px;padding-bottom:80px;"><div class="content-row">
<h2 class="recent-title">Featured Work</h2><div class="recent-posts articles clear">	<article id="post-1285" class="clear post-1285 project type-project status-publish has-post-thumbnail hentry project-category-continuous-quality-improvement project-category-research project-category-strategic-planning  category-continuous-quality-improvement  category-research  category-strategic-planning">
		<header class="entry-header ">
			
			<a href="http://qualitymatters.ie/work/kickboxing-kindness-going-the-extra-mile/">
				<img width="300" height="200" src="http://qualitymatters.ie/wp-content/uploads/2018/04/Kickboxing-Kindness-Going-the-Extra-Mile-300x200.png" class="attachment-grid size-grid wp-post-image" alt="" srcset="http://qualitymatters.ie/wp-content/uploads/2018/04/Kickboxing-Kindness-Going-the-Extra-Mile-300x200.png 300w, http://qualitymatters.ie/wp-content/uploads/2018/04/Kickboxing-Kindness-Going-the-Extra-Mile.png 600w" sizes="(max-width: 300px) 100vw, 300px" />				<h4 class="entry-title">Kickboxing, Kindness &#038; Going the Extra Mile</h4>
				<h6 class="date">October 2017</h6>			</a>

					</header><!-- .entry-header -->

		<div class="entry-content ">
			<h5 class="organisation">Pobal</h5><div class="categories"><a href="http://qualitymatters.ie/project-category/continuous-quality-improvement/">Continuous Quality Improvement</a>, <a href="http://qualitymatters.ie/project-category/research/">Research</a>, <a href="http://qualitymatters.ie/project-category/strategic-planning/">Strategic Planning</a></div>		</div><!-- .entry-content -->
	</article><!-- #post -->	<article id="post-1279" class="clear post-1279 project type-project status-publish has-post-thumbnail hentry project-category-research  category-research">
		<header class="entry-header ">
			
			<a href="http://qualitymatters.ie/work/national-hiv-attitudes-and-stigma-survey/">
				<img width="300" height="200" src="http://qualitymatters.ie/wp-content/uploads/2018/04/HIV-Ireland-300x200.png" class="attachment-grid size-grid wp-post-image" alt="" srcset="http://qualitymatters.ie/wp-content/uploads/2018/04/HIV-Ireland-300x200.png 300w, http://qualitymatters.ie/wp-content/uploads/2018/04/HIV-Ireland.png 600w" sizes="(max-width: 300px) 100vw, 300px" />				<h4 class="entry-title">National HIV Attitudes and Stigma Survey</h4>
				<h6 class="date">September 2017</h6>			</a>

					</header><!-- .entry-header -->

		<div class="entry-content ">
			<h5 class="organisation">HIV Ireland</h5><div class="categories"><a href="http://qualitymatters.ie/project-category/research/">Research</a></div>		</div><!-- .entry-content -->
	</article><!-- #post -->	<article id="post-1201" class="clear post-1201 project type-project status-publish has-post-thumbnail hentry project-category-continuous-quality-improvement project-category-facilitation project-category-research  category-continuous-quality-improvement  category-facilitation  category-research">
		<header class="entry-header ">
			
			<a href="http://qualitymatters.ie/work/foster-care-a-national-consultation-with-foster-carers-social-workers-2015-2016/">
				<img width="300" height="200" src="http://qualitymatters.ie/wp-content/uploads/2017/07/IFCA-Tusla-300x200.png" class="attachment-grid size-grid wp-post-image" alt="" srcset="http://qualitymatters.ie/wp-content/uploads/2017/07/IFCA-Tusla-300x200.png 300w, http://qualitymatters.ie/wp-content/uploads/2017/07/IFCA-Tusla.png 600w" sizes="(max-width: 300px) 100vw, 300px" />				<h4 class="entry-title">Foster Care: A National Consultation with Foster Carers &#038; Social Workers 2015-2016</h4>
							</a>

					</header><!-- .entry-header -->

		<div class="entry-content ">
			<div class="categories"><a href="http://qualitymatters.ie/project-category/continuous-quality-improvement/">Continuous Quality Improvement</a>, <a href="http://qualitymatters.ie/project-category/facilitation/">Facilitation</a>, <a href="http://qualitymatters.ie/project-category/research/">Research</a></div>		</div><!-- .entry-content -->
	</article><!-- #post -->	<article id="post-1192" class="clear post-1192 project type-project status-publish has-post-thumbnail hentry project-category-facilitation project-category-strategic-planning  category-facilitation  category-strategic-planning">
		<header class="entry-header ">
			
			<a href="http://qualitymatters.ie/work/a-place-to-be-young-strategic-plan-2017-2019/">
				<img width="300" height="200" src="http://qualitymatters.ie/wp-content/uploads/2017/07/Sphere-17-2-300x200.png" class="attachment-grid size-grid wp-post-image" alt="" srcset="http://qualitymatters.ie/wp-content/uploads/2017/07/Sphere-17-2-300x200.png 300w, http://qualitymatters.ie/wp-content/uploads/2017/07/Sphere-17-2.png 600w" sizes="(max-width: 300px) 100vw, 300px" />				<h4 class="entry-title">A Place to be Young: Strategic Plan 2017-2019</h4>
				<h6 class="date">June 2017</h6>			</a>

					</header><!-- .entry-header -->

		<div class="entry-content ">
			<h5 class="organisation">Sphere 17</h5><div class="categories"><a href="http://qualitymatters.ie/project-category/facilitation/">Facilitation</a>, <a href="http://qualitymatters.ie/project-category/strategic-planning/">Strategic Planning</a></div>		</div><!-- .entry-content -->
	</article><!-- #post --></div>
</div></div>
<div class="fullwidth-box noclear" style="border:0px solid ;border-right:0;border-left:0;padding-top:60px;padding-bottom:60px;"><div class="content-row">
<h2 style="text-align: center;">Don’t just take our word for it</h2>
<p><aside id="testimonial-shortcode-1" class="widget widget_testimonial clearfix">		<div class="testimonial_widget clearfix">
			<div class="quotesymbol">&ldquo;</div><div id="testimonialslider-1" class="testimonialslider-1 flexslider testimonial-slider"><ul class="slides"><li class="testimonial"><div class="quote"><p>It's great to see this kind of analysis that I and the community can learn from, this is the first time we have done this kind of research on the distribution of resources.</p>
</div><div class="bg"></div><div class="author">Gordon Jeyes<span> / CEO</span><span> / Child and Family Agency</span></div></li><li class="testimonial"><div class="quote"><p>Following a piloted two year strategic harm reduction alcohol programme in Dublin 12, Quality Matters were engaged to evaluate the programme; to provide an overview of the programme, identify how the programme fits with best practice in alcohol treatment, highlight outcomes in the context of ARC’s overall aims and Service Level Agreements, provide recommendations to improve the programme and examine sustainability of the programme into the future.</p>
<p>Quality Matters located our research in a strategic context and considered the long-term needs of our service users and community. They effectively engaged our service users, staff team and partners in a thorough evaluation process. Quality Matters were efficient, cost effective and delivered a quality report on time. The evaluation report will support ARC to improve our services and the recommendations are also useful to other services and the addiction sector generally.</p>
</div><div class="bg"></div><div class="author">Susan Collins<span> / Managing Director</span><span> / Addiction Response Crumlin</span></div></li><li class="testimonial"><div class="quote"><p>Thanks for your wonderful facilitation at the workshop and for catching the points so eloquently in the report.</p>
</div><div class="bg"></div><div class="author">Louise Murray<span> / Chair</span><span> / Dublin City Volunteer Centre</span></div></li><li class="testimonial"><div class="quote"><p>We engaged Quality Matters to undertake a review of the Quality Standard Framework developed for Volunteer Centres. It was a complicated project in the sense of there being a multitude of stakeholders with sometimes varying requirements, but Caroline and the team's prodigious knowledge and excellent communication skills made sure the work stayed focused, and was enjoyable. The end result went far beyond the call of duty and we look forward to working with QM again in the near future.</p>
</div><div class="bg"></div><div class="author">Yvonne McKenna<span> / CEO</span><span> / Volunteering Ireland</span></div></li><li class="testimonial"><div class="quote"><p>Working with Quality Matters in addressing a serious health issue like overdose within the homeless sector was an eye-opening experience. Their commitment and dedication as well as their professionalism and sensitivity around the subject matter and those who experienced overdose was commendable and made the research a very real and live piece of data. Novas hope to use this important work to push the issue of overdose onto the national agenda and ultimately reduce the numbers of homeless persons overdosing by providing real and accessible safety mechanisms. Novas hope to continue their relationship with Quality Matters in addressing issues that affect those most marginalised in our communities…</p>
</div><div class="bg"></div><div class="author">Anne Cronin<span> / Head of Homeless Services</span><span> / Novas Initiatives</span></div></li><li class="testimonial"><div class="quote"><p>The Irish Council for Civil Liberties commissioned Quality Matters twice in 2013. We were impressed with Quality Matters’ ability to design and develop two very different, yet highly specialised tools, i.e. a Training Programme, and a Monitoring Tool, both of which dealt with the complicated content of European Union Directives. Through our experience of working together, Quality Matters adhere to deadlines, are clear communicators, reliable and flexible.</p>
</div><div class="bg"></div><div class="author">Grace Mulvey<span> / Coordinator</span><span> / JUSTICIA Network, Irish Council for Civil Liberties</span></div></li><li class="testimonial"><div class="quote"><p>Very efficient, grasped what we were about and delivered.</p>
</div><div class="bg"></div><div class="author">Bernard Joyce<span> / Development Worker</span><span> / Cavan Traveller Movement</span></div></li><li class="testimonial"><div class="quote"><p>"We recently worked with <span class="il">Aoife</span> and the gang from Quality Matters on our new strategic plan. The process was facilitated with creativity and integrity, and we were both challenged and motivated accordingly. <span class="il">Aoife</span> brought a very informed and engaging approach to the work, and the result was a bespoke plan for our organisation which distilled the broad consultation into a shared commitment to enhance the capacity of our service via six goals. Quality does indeed Matter to them."</p>
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Word Density

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Word Weights

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